Updated as of 20 April 2022
In this policy, “we”, “us”, “our” or “RPH” means Roxy-Pacific Holdings Pte Ltd and/or its subsidiary and affiliated companies (including associated companies that are managed by RPH), , “you”, “your” or “yours” means the persons to whom this policy applies. “Personal Data” has the same meaning as that defined in the Personal Data Protection Act 2012 (the “PDPA”).
Your personal data privacy is important to us, and we are highly committed in protecting and managing your Personal Data in a responsible manner in line with this Policy.
We may collect, use and disclose the following data about you:
We may collect the following kinds of Personal Data through the different channels mentioned above:
Additionally, if you are applying for employment with RPH, RPH will collect the following:
We may use the information we collect from you for any of the following purposes:
We may also contact you by any means of communication for which you have given us contact details, including but not limited to via email, telephone numbers, and post, for the purpose of getting your feedback or for providing you with information which we believe could be of interest to you or your organisation.
By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to these agents or service providers (as set out in no.3 of “What purposes does RPH collect, use and disclose personal data?”) and the processing of your Personal Data by these agents or service providers.
We only collect, process, use or disclose such Personal Data, in accordance with this policy. If you are acting as an intermediary, or otherwise on behalf of a third party, or supply us with information regarding a third party, you undertake that you are an authorised representative or agent of such third party and that you have obtained consent from such third party to our collection, processing, use and disclosure of their Personal Data. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy by referring them to our agencies’ website.
In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true, and correct at the time of submission. You are also requested to inform us should there be any changes to the Personal Data that you had submitted to us. Failure on your part to do so may result in our inability to provide you with products and services you have requested.
Please note that if you do not consent to any of the above business purposes, RPH may also be unable to meet the purposes for which the information was collected.
We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in the Companies Act (Cap. 50).
On occasion, we may use third party agents and service providers to assist us in the use of your Personal Data as outlined under "What purposes does RPH Collect, Use and Disclose Personal Data?" You consent to such use of your Personal Data by continuing to browse on RPH’s website or continuing to engage with RPH.
RPH will not transfer Personal Data within or outside Singapore unless it is ensured that the Personal Data will be accorded a level of protection which is comparable to the protection under the PDPA.
We will cease to retain Personal Data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.
When you visit any of RPH’s websites, RPH may collect or analyse anonymized information from which individual information will not be identified. The information collected may include your IP address, the website from which you visit us, the number of users and the amount of time you stay on our website, which countries you are from, and what mode of device you are currently using to view our website, as well as domain information that helps us to learn our client’s profile, the frequency of viewing. We use this information to improve our website’s content and navigation.
Note that our cookies do not have an expiration date and do not collect personally identifiable information.
The Personal Data that we hold about you may be stored on local servers located at RPH’s Singapore office as well as back up hosted on an offsite location in Singapore or overseas. RPH implements a variety of security measures to maintain the safety of your submitted information. All electronic storage and transmission of personal data is secured and stored on managed servers with controlled access and appropriate security technologies.
Although every reasonable effort has been made to ensure that all personal data will be so protected, RPH cannot be responsible for any unauthorised use or misuse of such information and from risks which are inherent in all internet communications.
Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.
Please contact us via DPO@roxypacific.com.sg should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your Personal Data. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure is requested.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
RPH reserves the right to change this Policy with or without notice from time to time and will make the updated statement available on our website.